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All-in-one reputation management software to turn reviews into revenue

Reputation means trust.

Getpin helps you earn it — with a single review management platform to generate new reviews, reply with AI, and grow stronger across every location.

Don’t let your online reputation be an afterthought

Your online reputation influences how customers view your business, often even before they visit your website.

88% of people check how a brand responds to customer reviews before deciding to buy.

However, without the right system, teams still run into problems such as:

  • spending hours checking reviews by hand;
  • inconsistent tone when replying to negative reviews;
  • missed feedback because there are no alerts;
  • no clear process, which can also lower your search visibility.

Missing a review means missing a chance to build trust.

Customers read online reviews more often than ever before

77% of users “always” or “regularly” read reviews when searching for local businesses.

57% are unlikely to choose a company that doesn’t respond to reviews at all.

(Bright Locale survey in 2021)

Go from reactive to proactive: the complete reputation cycle

Managing your brand’s reputation requires a clear system and effective tools—replying to reviews is just one part.

Getpin gives your team a reputation management solution to handle feedback at scale, maintain consistent messaging, and save time.

Generate more reviews

Request feedback via QR code, survey, or link to grow reviews and presence.

Centralize and monitor

See all your reviews in one place with Getpin’s reputation monitoring dashboard for Google, Facebook, and Apple Maps.

Respond fast, stay on-brand

Reply faster with AI-generated responses and templates. Keep your brand’s tone, even for negative reviews.

Turn feedback into visibility

Showcase top reviews with a customizable widget and let customer stories boost your credibility.

Optimize your workflow

Use built-in automation and insights to work smarter and improve every interaction.

Getpin offers a set of tools for automating the processing of online and offline customer reviews.
Get reviews about your business from all platforms in one interface.

A powerful toolkit to master your reputation

Getpin RateMe

Easily collect reviews by sharing QR codes or links through SMS or email. Positive ratings can be directed to Google Maps or Facebook, while any negative feedback stays private for you to review.

Unified review inbox

Store all your Google, Facebook, and third-party reviews in one place with our review management tool. You can sort reviews by date, platform, status, or tags and handle everything from one dashboard.

AI review response

Save time and keep your brand voice consistent by using AI to generate personalized replies for each review. Built-in suggestions help your team respond quickly and stay on-brand, so your business can deliver great customer service even as you grow.

Auto-replies

Set up automated replies using rules based on star rating, keywords, or review type. This lets you respond to hundreds of reviews in minutes. It’s perfect for busy businesses that want to save time and keep client communication smooth.

Smart notifications

Get instant alerts by email, platform notifications, or messenger, so your team always knows when new feedback comes in. Stay on top of your reputation and never miss important customer insights, whether they’re good or bad.

AI Insights

Get useful insights from our reputation management software. It highlights recurring issues, sorts reviews by topic or sentiment, and helps you make smarter, data-driven decisions for every location. With features like issue flagging and review sorting, you can confidently improve your business.

Ready to build a 5-star reputation?

Getpin is more than a reputation management platform. It helps you build stronger customer relationships with quick replies, smart tools, and steady communication. Use feedback to build trust and let your reputation drive your growth.

Frequently asked questions

What review sites does your online reputation monitoring cover?

Getpin pulls in reviews from Google, Facebook, Apple Maps, and other key platforms. You’ll see everything in one feed and can reply without switching tabs.

How does the review generation feature work?

You can launch feedback campaigns with QR codes, links, or embedded widgets. Positive reviews are routed to public sites, while critical feedback is handled privately.

Is your online reviews software suitable for a business with multiple locations?

Yes. Getpin was built for scale — whether you manage 5 or 500 locations, you can group, filter, and delegate reviews from one dashboard.

Can I respond to reviews directly from Getpin?

Absolutely. Use saved templates, AI-suggested replies, or write your own — all from the same interface where you read reviews.