According to the latest survey, 98% of consumers read online reviews on the internet š¤
In turn, 93% of respondents say that reviews influence their purchase decisions.
Consumers expect high standards from the brands they work with, and most indicate that they will not work with a business or product that has a rating lower than 3.3 stars āļøāļøāļøāļø
Of all the review platforms, Google has the largest number of reviews – 87% use it to rate local companies. These data suggest that local companies cannot āļø afford to ignore the opportunity to present their business at Google.
If you need help managing your business profile, write to us and we will audit your Google profile for free and provide useful recommendations on how to manage it.
It should be noted that it is not only the reviews themselves that are important, but also how business owners react to them. Unfortunately, 75% of companies do not respond to negative comments š š»āāļø while 88% of consumers are more likely to use a business when the owner responds to all reviews šāāļø
So take care of your online reputation and use the solution from Getpin – reviews from Google, Facebook, and other resources in a single Getpin account š„ Also, enjoy convenient settings for auto-replies and other useful tools š
