Working with customer feedback has never been so convenient and easy
The average time a company answers a user’s inquiry or comment is 12 hours and 10 minutes. Users want an answer after 15 minutes, maximum — in an hour
Source: SuperOffice research and a user’s comment
All the solutions Getpin
Getpin’s proactive notifications and user-friendly interface help you answer questions and comments as quickly as possible, regardless of the platform chosen by the user
Real-time e-mail notifications of new comments and questions
An interface that helps you quickly process the maximum number of inquiries
Statistics of answered and unanswered inquiries from different channels
Respond to questions, messages, and comments from potential customers faster than your competitors
We’ve made sure that you see the answered and unanswered messages, and do not miss any of them
You control the speed of responses and can track and improve your own productivity every day
